Unmanaged conflict cycle

Dr. Duane Ruth-Hefflebower’s seminar was insightful as he challenged the participants to apply the conflict transformation principles in the Korean context.  Participants commented that the charts were particularly helpful, especially about the way we deal with the conflicted issues by not only “listing the injustices” but the way we start listing the emotional hurt when conflict surfaces.  We need to recognize both the issue and the emotions which complicate the conflict.  (November 5, 2012)

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